help

 

What is my Learning Center password?

If you have never logged into the system before your user ID is your first initial and last name.

Your initial password is: learn

Once you have logged in you will be immediately prompted to change your password to something personal.

If you have logged in before but cannot remember your password please contact the NCRU at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Where are my online courses located?
 

All online courses are located on the University Learning Center . To review how to access the course please click here to view the Learning Center guide. This guide walks students through accessing courses.

 

I can't launch a course 

If you have clicked the start module/begin course link but nothing happens, you may have your pop-up blocker enabled. All pop-up blockers must be disabled to launch a Learning Center Course. This includes your Windows pop-up blocker, and your Yahoo and/or Google tool bar pop-up blockers.

Click here to see screen captures on how to disable your pop-up blocker.


I did not receive credit for an online module I completed

When taking an online course please follow the modules instructions to properly close the training module. Failure to follow instructions could result in not receiving credit for training. Click here to review screen captures. 

  

When I login I see another user's student profile

When you login type your your first initial and last name in the ID field not your property email address. If you are using your first initial and last name but still find you have accessed another user's student profile contact the NCRU at This email address is being protected from spambots. You need JavaScript enabled to view it..